Frequently Asked Questions

What product would you recommend for me?

Product selection really depends on a number of different factors. You can be assured that our consultants are highly trained to assist you in selecting a great product for your specific needs. Taking into consideration the amount of direct sunlight, temperature considerations, as well as your home aesthetic and your budget.

Is there any catch or fees associated with a free in home measure and quote?

There is absolutely no catch or fees for a quote! Our highly trained consultants will provide a free in home, hassle free quotation. You are welcome to ask as many questions as you like and discuss in details your window furnishing needs. Best part is, our consultants are truly passionate about what they do, and love to help our customers, so there is no pushy sales jargon to content with.

Is there a Window Treatment For Every Home?

Everyone enjoys their privacy right? One of the most common places people seek privacy is in their own homes or even offices. Along with a protection of privacy is the need to protect valuables. Items inside your home or office will usually need to be protected from the view of prying eyes. Which is where window treatments come to play. Window treatments will not only offer privacy to you and your contents, but will also offer lighting and temperature control as well as adding to the overall look of the room they are in.

There are many different types of blinds and Shutters available to suit absolutely every style of home and preference of each individual homeowner. Knowing you have quality blinds and or Shutters in your home, be they venetian, vertical, roller or timber blinds, will be comforting. Not only will they stand the test of time but they will offer beauty to every room you add them to.

Are your Blinds Child safe?

Yes, all our blinds are child safe and adhere to the Australian Child Safety Regulations.

Do you do supply only?

Yes, we can do a complete service from measure and install or we can also do a supply only for the handy types who wish to self install.

Are your installers well trained?

Yes, all our installers are well experienced and come with a wealth of knowledge and experience. Purchasing a window furnishing product is only half the step, the installation is the final stage and must be impeccable to ensure you get the best out of your investment.

Will installers clean up after they have finished?

Yes, our installers are equipped with cleaning equipment to ensure any mess which has occured during installation is vacuumed or swept up, leaving the property to the same standard as it was when they arrived.

How does Shutterup’s brands compare to others in the industry?

The quality of Shutterup Blinds and Shutters products you will find amongst the best in the industry. We only use the highest quality parts and products available, afterall we don’t want to do a job twice. We stand proud behind our quality products and offer them to you at the most competitive prices. We’ve sourced the finest Shutters available on the market. Our Blinds are hand made in our local factory. We are very selective with the products we put our name to and we set very high standards for our fabricators.

What does inside & outside mount mean?

This refers to the way in which the window furnishing will be hung, either inside or outside the window opening. Inside mounts are mounted inside the window opening that is recessed from the wall. Outside mounts hang outside the window opening either on the wood frame or above and beyond the wood frame. Inside mount is the most common way to hang blinds today and provides a nice, clean look. Outside mounts are great for doors or windows with a very shallow window sill depth. An outside mount can also be used to make a window appear larger or to hide an unattractive window.

Do you offer motorisation to your Blinds and Shutters?

Yes we do. And it is more affordable than most people realise. We can motorise/ automate Blinds – Roller Blinds, Venetian Blinds, Roman Blinds, Curtains and Plantation Shutters. Ask your consultant for a price today.

Will my details be given or sold to a third party?

Absolutely not! The information you provide to us will be kept in confidence as per Shutterup Blind and Shutters Privacy Policy and be used solely by us to fulfill your order and will not be shared with other companies.

How long does it take to get a quote?

Receving a quote can vary in timeframe. You can be assured that we aim to delivery our quotations promptly and accurately. Some quotes will be avaialble on the spot, whilst others will require them to be processed back at the office and emailed to you.

We’re building and I’m after a quote for window furnishings how do we go about getting a quote in building stage?

We welcome you to email us your house plans along with a guide of what products you would like where. You can email them to We will then reply to you email with a proposed quotation and its subject to a site measure.

What’s the best window furnishing product for insulation purposes?

We have found Plantation Shutters and Honeycomb/Cellular Blinds to have the best insulation properties.

What’s involved with booking a free quote / consultation?

Its simple really. Simply phone, email or book online a quote. We then confirm a convenient time with you for us to come to your property and discuss your options and display the many samples we bring with us.

How long will a quote take?

Quotes can take from 30mins to as much as an hour. We suggest you allocate at least an hour of your time for our consultations to best discuss and show all the options available so nothing is rush of missed.

Do you service other than Brisbane and Ipswich?

We currently service Blinds and Shutters to Brisbane and Ipswich suburbs.

What we I notice different to Shutterup than other companies?

First up you will notice our passion, dedication and experience. We live and breath everything windows. We are a family business been going strong for 10 years, who strive to serve our customers with good old fashioned service mixed with the help of modern technology. When you order through Shutterup Blinds and Shutters, you will be kept informed along the way of your order. If you need to contact us, we are only a call away and are happy to welcome any queries you have. You will soon realise that you are not one of hundreds of customers to us. You are not forgotten or overlooked, we will serve you to the utmost of our ability and ensure you are more than happy with your products and the service we provide.

Can & how should Blinds be cleaned?

Cleaning your blinds is an important part of maintaining a sustainable home. We recommend dusting your blinds regularly, and then giving them a good clean once or twice a year. Simple household items, like a damp wipe, can keep your blinds in great condition and dust free. Whether wood, faux wood, fabric, vinyl or aluminium, they can all be cleaned.

Plastic, metal and faux wooden blinds stand up well against the heat, steam and grease found in Brisbane kitchens, and are easy to clean – just wipe off dust and debris with a soft cloth. A mix of one part water, one part white vinegar can be used for extra grimy plastic and faux wooden blinds. Close the blinds and wipe over each slat, then turn them over to clean the other side.

Bathroom blinds can be cleaned the same way as kitchen blinds. During Brisbane & Ipswich winters, the dampness and lack of sunshine can contribute to mould on faux wood blinds, but a white vinegar and water mix will easily get rid of it. Avoid fabric or wooden blinds in the bathroom, as they can warp and absorb moisture.

Faux wooden and wooden blinds will need to be dusted regularly with the soft brush attachment on your vacuum cleaner. Close the blinds and gently vacuum each side on the lightest suction setting. To prevent dirt from building-up, wooden blinds can be treated with a quality furnish polish, sprayed onto a soft cloth.

Vacuum fabric blinds, including blockout roller blinds and Roman blinds, to remove dust. Spot treat marks on fabric with an all-purpose spray cleaner and damp cloth, and use a dry sponge (or rubber sponge) from a hardware store to remove stubborn spots on vinyl vertical blinds. If they become heavily soiled, the best thing to do is have them professionally cleaned.

Do you have a showroom that we can come visit?

Presently we have a showroom that comes to you with our sales representative. However, we are also currently working on our customer showroom at our Brisbane office located in Sumner.

How much experience does the Shutterup team have?

Shutterup is owned and managed by Dan Button who has been working in the industry for 20 years. He has worked from the ground up across the manufacturing process, to the installation, to management and sales. Dan knows his stuff and is involved in all aspects of Shutterup. Adding to Dan’s experience is Shutterups supportive staff who also bring a wealth of knowledge and experience across the window furnishing industry.

How long has Shutterup been in business?

The husband and wife owners Dan & Andrea have been proudly operating and servicing Brisbane and Ipswich customers since 2008.

When our new blinds are installed, Is there an option for my old blinds to be removed and taken away?

Absolutely! We can take down and remove and dump your old window furnishings.

Middle age Australian couple happily looking at a tablet in their cozy living room.

Get in touch for a fast, easy & free measure & quote today!

You’ll receive a quote on the spot or within 24 hours of your consult.

You’ll receive local, personalised service backed by a 5-star window coverings experience.

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